Need help with an existing order?
Reply to your order confirmation with the order number and a description of the issue. Do not send payment-card information.
Order help
VaultGecko’s complete returns and refund terms are being finalized before public orders open.
Reply to your order confirmation with the order number and a description of the issue. Do not send payment-card information.
A final returns policy—including eligibility, time limits, return shipping and refund handling—must be published here before launch. No return window or refund promise is implied until those terms are confirmed.